[section bg_color=”rgb(232, 80, 96)”] [row style=”collapse” v_align=”middle” h_align=”center”] [col span__sm=”12″ align=”center”] [ux_text font_size=”3″ text_color=”rgb(0, 0, 0)”]

Notice

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Cease of operations & sales for Protect-I Extended Warranty and Protect-I Screen Protection device insurance.
Any device insurance plans purchased prior shall still be effective for claims at any Samsung Service Centers in Malaysia.
For any further queries, you may call our hotline number 1-800-88-3388 or send an email to [email protected].

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Protect-i Device Protection for Extended Warranty & Screen Protection

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Device Value (RM)	Additional 1-Year warranty extension from Standard Warranty period (excluding accessories)	One-time screen replacement within Standard Warranty period
BELOW 1,300	RM 63	RM 83
1,301 – 3,000	RM 130	RM 133
3,001 – 5,000	RM 198	RM 168
5,001 – 6,000	RM 330	RM 250
Z FOLD	RM 680	–
Z FLIP	RM520	–

[gap]

• Extended Warranty is eligible to purchase within 6 months from the purchase date of Samsung devices.
• Screen Protection is eligible to purchase within 30 days from the purchase date of Samsung devices.

You will get a call/Whatsapp from our Sales Team for activation within 24 hours after your payment is complete.

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Protect-i Screen Replacement – Tablet

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Device	Estimated Repair Cost (by Samsung Service Center) Inclusive Labour, Tape, & (Battery & Bracket for selected model)	Protect-i Screen Protection (within 30 days)	Price per day
Galaxy Tab S8	Up to RM 900	RM168	Only RM 0.46
Galaxy Tab S8+	Up to RM 1,300	RM168	Only RM 0.46
Galaxy Tab S8 ULTRA	Up to RM 1,750	RM250	Only RM 0.68
Galaxy Tab S7 FE	Up to RM 800	RM133	Only RM 0.36
Galaxy Tab S6 Lite 2022	Up to RM 700	RM133	Only RM 0.36
Galaxy Tab A8	Up to RM 600	RM133	Only RM 0.36
Galaxy Tab A7 Lite	Up to RM 480	RM83	Only RM 0.22

[gap]

Protect-i Screen Replacement – Smartphones

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Device	Estimated Repair Cost (by Samsung Service Center) Inclusive Labour, Tape, & (Battery & Bracket for selected model)	Protect-i Screen Protection (within 30 days)	Price per day
Galaxy S22 5G	Up to RM 1,100	RM168	Only RM 0.46
Galaxy S22+ 5G	Up to RM 1,200	RM168	Only RM 0.46
Galaxy S22 ULTRA 5G	Up to RM 1,400	RM250	Only RM 0.68
Galaxy A73 5G	Up to RM 800	RM133	Only RM 0.36
Galaxy A53 5G	Up to RM 750	RM133	Only RM 0.36
Galaxy A33 5G	Up to RM 650	RM133	Only RM 0.36
Galaxy A23 5G	Up to RM 500	RM83	Only RM 0.22
Galaxy A23 4G	Up to RM 500	RM83	Only RM 0.22
Galaxy A13 5G	Up to RM 450	RM83	Only RM 0.22
Galaxy A13 4G	Up to RM 480	RM83	Only RM 0.22

[gap]

• Protect-i Program is supported by all Authorized Samsung Service Centers.
• Authorized Samsung Service Centers work with Samsung Genuine Parts for repair and/or replacement service.
• Only (01) one valid claim per term for Screen Protection Claim
• Protect-i Program is only applicable for devices purchased at KTS retail stores/online store within the specified purchase period.
• Service fee of RM100 to be charged upon screen replacement

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• Protect-i Membership registration is compulsory upon sign up of Protect-i Extended Screen Protection package.

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Protect-i Samsung Warranty

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Registration Note:

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1. Photo of Phone Condition

Good Example:

• Screen must turn on
• Plain white background
• Use 2nd phone to capture the photo
• Must be full view of phone
• Screenshot not acceptable

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2. Photo of Serial Number & IMEI

Good Example:

• Press *#06#
• Use 2nd phone to capture SN & IMEI photo
• Must be full photo of displayed screen
• Screenshot not acceptable

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Video Guide

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Do you know how to check the authenticity of your device? 

Below are the steps to guide you on how to check if it’s a legitimate product with proper certification by SIRIM?

Go to the SIRIM website and insert your IMEI number accordingly.

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Authorized Samsung Service Center

You can claim your Samsung warranty Protect-i at the following outlets across Malaysia.

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span__sm=”6″ align=”right”] [ux_image id=”6217″ image_size=”thumbnail” width=”35″ width__sm=”50″ link=”https://goo.gl/maps/3JVWwVZHhpUrcR948″] [/col_inner] [col_inner span=”6″ span__sm=”6″ align=”left”] [ux_image id=”6218″ image_size=”thumbnail” width=”35″ width__sm=”50″ link=”https://ul.waze.com/ul?place=ChIJq9Z_zdROzDERRmfi–9iJSU&ll=3.15110490%2C101.61570880&navigate=yes&utm_campaign=default&utm_source=waze_website&utm_medium=lm_share_location”] [/col_inner] [/row_inner] [/featured_box] [/col] [col span=”3″ span__sm=”6″ border=”3px 3px 3px 3″ border_margin=”-10px 0px 0px 0px” border_radius=”20″ border_color=”rgb(194, 194, 194)”] [featured_box pos=”center” font_size=”small” margin=”9px 9px 9px 9px”] [row_inner style=”small” v_align=”equal” h_align=”center”] [col_inner span=”6″ span__sm=”6″ align=”right”] [ux_image id=”6217″ image_size=”thumbnail” width=”35″ width__sm=”50″ link=”https://goo.gl/maps/26LEekQXgWodLyAZ9″] [/col_inner] [col_inner span=”6″ span__sm=”6″ align=”left”] 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